Milagros Santos-Ayala

I ensure all library management operations including budgeting, collection development, strategic planning and staff management run effectively and efficiently. Additionally, I work collaboratively with cross-functional teams across the library system to revamp library accessibility services, enhance community partnerships and implement inclusive projects to support families in NYC.  

I find it rewarding to support NYPL's mission of fostering and inspiring lifelong learning, advancing knowledge, and strenghtening communities. 

I am an accomplished and dedicated Librarian with 10+ years of professional library experience. I am a multi-lingual speaker,  and I hold a Bachelor's Degree in Business Management and a Master's Degree in Library Sciences from Rutgers University.

Lead by example and never stop learning